Information we collect
We collect information to provide better services to all of our users.
We collect information such as:
- IP Address. When you use our application some information is collected automatically. This may include information such as the operating system (“OS”) running on your device, internet protocol address (“IP Address”) (which may be used to obtain your geolocation), access times, language settings of the OS. We also collect information about how you use the app, such as how you interact with buttons and interactive elements, together with meta data and other information about these elements.
Information you give us
When you create an account, you must provide registration data, including an email address and password or other authentication.
Information we get from your use of our products
We may collect information about the products that you use and how you use such products. This information includes:
- Device information: We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).
- Log files: We may collect log files to continuously monitor the quality users are experiencing and to help us provide better end user experiences.
- Feedback: Upon request you may submit feedback, including audio and video files to Huddly for us to get a better understanding of your experience and to improve the product.
- To develop and test new products and features
- To monitor metrics such as number of visitors, traffic and demographic patterns
- To diagnose or fix technology problems
The data we collect is stored in our cloud data storage (Microsoft Azure) and is not accessible by anyone else than Huddly. We do not share these data with anyone else.
The data we collect is stored in MixPanel and is not accessible by anyone else than Huddly. We do not share these data with anyone else.
We take reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including reasonable encryption and cyber security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.