Do you see a mute logo when you try to run the L1?

If you see a mute camera logo in a camera application when you try to use the camera after having installed the L1, the camera is most likely not properly connected.

Try to re-connect the camera and make sure the ethernet cable is properly connected on both ends. Wait 20-30 seconds after re-connecting for the picture to appear.

You can also refer to the provided manual.

If you need further help, please contact Support.